Plus, a VPN service like Express VPN can also interfere with your internet connection and cause usage issues on Instagram. This will not only affect your use of Instagram but general internet use, which is not desirable. Internet Issues: If you have an ISP with a history of connection problems, you might be suffering from a poor internet connection or spotty coverage.It can not only cause problems with your messages but even with posts, reels, and general use. Server Outage: Sometimes the most common reason for Instagram DMs not working is server mix-ups or an outage.The most common reasons for an Instagram DM not working are: But the exact reason can be anything and vary depending on your Instagram app build, your ISP, Insta server status, and more. If your Instagram DMs are not working, there could be a variety of reasons for it.
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